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Rocky Mountain Care in Tooele is a leader in skilled nursing care and rehabilitation services. Our care center in Tooele provides exceptional care for our patients and encourage family involvement during the rehabilitation process. We are fully staffed with local nurses, therapists, and office personnel who develop individualized wellness plans for our patients. Our professional and caring team of RNs, LPNs, and CNAs are staffed 24 hours a day to provide the best service while in recovery. Rocky Mountain Care is the only rehabilitation and skilled nursing community in Tooele, which means you or your loved one can remain close and in their community during recovery. Rocky Mountain Care in Tooele will give you and your loved ones quality care with our hometown charm.
When staying at Rocky Mountain Care in Tooele, we want all of our residents to feel at home. We strive to make our patients’ stays at our Tooele transitional rehabilitation facility as comfortable as possible while maintaining the highest quality care possible for each resident. Our Tooele Transitional Rehabilitation Center offers patients spacious private and semi-private rooms complete with flat screen televisions, large private bathrooms, and comfortable surroundings. The center has two 1,000 square foot suites with full kitchens, separate dining areas, and living rooms. Our suites also include large bedrooms with marble topped furniture and a generous private bath with a spa-like shower. Our residents also have Wi-Fi internet access and a computer nook for patient and family use. A full-service salon is also available on-site for our residents, and with a common television area complete with DVDs and fresh popcorn, our residents are able to socialize, all while receiving the best possible nursing care.
Rocky Mountain Care - Willow Springs is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2018 Customer Experience Award. Qualifying for the award in the categories of Cleanliness, Admission Process, and Safety & Security, Rocky Mountain Care – Willow Springs displays a continued dedication to providing Best in Class senior health care services.
Throughout its many years of serving the community, Rocky Mountain Care – Willow Springs has placed a strong emphasis on ensuring that the individual needs of every patient and resident are met. Over the course of 2017, a sampling of Rocky Mountain Care’s customers and their families have participated in monthly telephone interviews that include open-ended questions, as well as the opportunity to rate Rocky Mountain Care – Willow Springs in specific categories.
Every month, Rocky Mountain Care has gathered its real-time survey results in order to gain a better understanding of the patients and residents needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award, Rocky Mountain Care – Willow Springs has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each patient and residents experience.
What is Pinnacle Qualify Insight?
A customer satisfaction measurement firm with 22 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,500 care providers in all 50 US states, Canada and Puerto Rico.