Salt Lake County Aging & Adult Services

2001 S State St
Salt Lake City, UT 84190
(385) 286-5567

Care Center Complaint Resolution - Ombudsman Program

Advocating for the rights of individuals receiving long-term care

The Ombudsman Program advocates for residents who reside in facility based care centers such as nursing homes and assisted living. Ombudsmen investigate complaints and work with other agencies to resolve problems. Ombudsmen also educate staff, family members, the community and residents regarding long-term care issues.

Services include:

  • Information on selecting a nursing home or assisted living facility for a loved one
  • Investigate issues which affect a resident’s quality of life and care
  • Work with residents, their families and facilities staff to resolve problems
  • Provide information about residents rights and available resources

Eligibility To receive advocacy services through the Ombudsman program you must be:

  • 60 years of age or older
  • Receiving facility-based care

To receive general information about long-term care you must:

  • There are no eligibility criteria to receive information.

Call Salt Lake County Aging & Adult Services now at (385) 286-5567

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Call the Salt Lake County Aging & Adult Services

(385) 286-5567

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